Practi offers a comprehensive library of e-learning courses for aged, disability and home and community care services. The catalogue includes foundation skills, clinical training, compliance modules and leadership programs designed for real world care environments.
Practi supports all staff working across residential aged care, disability services and home and community care programs. Every course is written for real roles and real responsibilities.
Training for personal care workers and community support staff.
Content tailored to the unique challenges of working in people’s homes.
Clinical modules that support confident practice and professional development.
Training that complements multidisciplinary work and supports safe, coordinated care.
Courses that strengthen supervision, oversight, quality and workforce capability.
Training on communication, privacy, customer service and workplace expectations.
Courses are grouped into eight learning areas to help you build structured training pathways that match the needs of your organisation. Select a category to explore courses available in that area.
Person-centred care, reablement, dementia support and daily living assistance.
Care and Support
Basic observations, chronic disease support, clinical skills and care foundations.
Clinical Care
Standards alignment, incident management and documentation requirements.
Quality and Compliance
Fire safety, infection control, aggression prevention and general workplace safety.
Workplace Safety (WHS)
Psychological safety, trauma-informed care, resilience and staff wellbeing.
Mental Health and Wellbeing
Advocacy, consent, decision-making and preventing elder abuse.
Consumer Rights and Legal Responsibilities
Safe food handling, mealtime assistance, nutrition risk and hydration support.
Food, Nutrition and Hydration
Leadership, communication, bullying prevention and positive team culture.
Workforce Development and CultureSelect a learning area below to view examples of courses included in that category. These samples give you a clear picture of Practi’s library and how courses can be combined to build structured training programs for your workforce.
These selected courses show the level of depth, structure and sector alignment included across the Practi library.
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Care and Support
Foundational IPC training for care staff in residential and home care. Covers the chain of infection, standard and transmission-based precautions, ARI measures, hand hygiene (5 Moments), staff health and safety, and safe environmental practices, supporting safe, person-centred care aligned to the Strengthened Aged Care Quality Standards (2025).
Duration: 45 minutes CPD Points:0.75 CPD Primary Categories: Care and Support, Workplace Safety (WHS), Quality and Compliance
Secondary Categories: Infection Prevention, Hand Hygiene, PPE, Transmission-Based Precautions, Risk Management Target Audience: Care Staff, Residential Care Staff, Home Care Staff, Community Support Workers.
Mapped Aged Care Quality Standards (2025):
Standard 1 – The Individual
Outcome 1.1: Person-centred care • Outcome 1.2: Dignity, respect, and privacy
Standard 2 – The Organisation
Outcome 2.3: Accountability, quality system, and policies • Outcome 2.4: Risk management • Outcome 2.5: Incident management
Standard 3 – The Care and Services
Outcome 3.1: Assessment and planning • Outcome 3.3: Communicating for safety and quality
Standard 4 – The Environment
Outcome 4.1a: Safe environment in aged care • Outcome 4.2: Infection prevention and control
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Clinical Care
Six-module program building safe, accurate assessment skills across temperature, blood pressure, pulse and respiration, oxygen saturation (SpO₂), blood glucose, and urinalysis. Emphasises correct technique, recognising clinically significant changes in older adults, documentation, and timely escalation in line with clinical protocols, with knowledge checks and summary quizzes across modules.
Module 1: Vital Signs – Body Temperature for Registered and Enrolled Nurse: Clinical importance in older adults; normal ranges vs baseline trends; method/site selection and accurate measurement (e.g., tympanic); infection-safe technique; documentation (include site/method); indicators requiring escalation.
Duration: 50 minutes CPD Points:0.75 CPD Primary Categories: Clinical Care, Quality and Compliance, Care and Support Secondary Categories:
Aged Care Standards, Infection Control Target Audience: Registered Nurses (RN), Enrolled Nurses (EN), All Clinical Staff Team Leaders / Supervisors.
Mapped Strengthened Aged Care Quality Standards (2025):
Standard 1 – The Individual
Outcome 1.1: Person-centred care • Outcome 1.2: Dignity, respect and privacy •Outcome 1.3: Choice, independence and quality of life
Standard 2 – The Organisation
Outcome 2.3: Accountability, quality system and policies • Outcome 2.4: Riskmanagement • Outcome 2.7: Information management
Standard 3 – The Care and Services
Outcome 3.1: Assessment and planning • Outcome 3.3: Communicating for safetyand quality • Outcome 3.4: Planning and coordination
Standard 5 – Clinical Care
Outcome 5.1: Clinical governance • Outcome 5.5: Safety of clinical careservices
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Quality and Compliance
Comprehensive, practice-oriented overview of the seven strengthened Standards introduced after the Royal Commission. Explains intent, expectations and outcomes for each Standard; key changes from 2019; how the Standards are structured; and how to apply them in daily practice. Covers governance and risk, incident management/SIRS, assessment and care planning, communication for safety, safe environments and IPC, clinical care (incl. medication safety, dementia care, palliative care), food and nutrition, and residential community (daily living, inclusion, transitions). Includes multiple scenario-based knowledge checks and a final quiz.
Duration: 1 hour 45 minutes CPD Points: 1.75 CPD Primary Categories: Quality and Compliance, Care and Support, Clinical Care Secondary Categories Aged Care Standards, Consumer Rights, Risk Management, Incident Reporting Target Audience: Enrolled Nurses (EN), Registered Nurses (RN), All Clinical Staff, Team Leaders / Supervisors, Allied Health Professionals, Administration / Non-Clinical Staff
Mapped Strengthened Aged Care Quality Standards (2025):
Standard 1 – The Individual
Outcome 1.1: Person-centred care • Outcome 1.2: Dignity, respect and privacy •Outcome 1.3: Choice, independence and quality of life • Outcome 1.4:Transparency and agreements
Standard 2 – The Organisation
Outcome 2.2a: Safety and inclusion culture to support aged care workers •Outcome 2.3: Accountability, quality system and policies • Outcome 2.4: Risk management • Outcome 2.5: Incident management • Outcome 2.6a: Complaints and feedback management for aged care workers • Outcome 2.6b: Complaints and feedback management for individuals • Outcome 2.7: Information management
Standard 3 – The Care and Services
Outcome 3.1: Assessment and planning • Outcome 3.3: Communicating for safetyand quality • Outcome 3.4: Planning and coordination
Standard 4 – The Environment
Outcome 4.1a: Environment in home care • Outcome 4.1b: Environment inresidential care • Outcome 4.2: Infection prevention and control
Standard 5 – Clinical Care
Outcome 5.1: Clinical governance • Outcome 5.5: Safety of clinical careservices
Standard 6 – Food and Nutrition
Outcome 6.1: Consumer-led meal choice and dietary needs • Outcome 6.2:Nutritional safety and food service
Standard 7 – The Residential Community
Outcome 7.1: Daily living • Outcome 7.2: Transitions
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Workplace Safety (WHS)
Practice-focused program covering WHS law and duties, hazard identification and risk management (hierarchy of controls), incident reporting and Work Cover, safe manual handling, infection prevention, psychological safety and bullying prevention, leadership and governance responsibilities, and practical WHS tools/templates; delivered via 44 short lessons with scenario-based checks and a final quiz.
Duration: 1 hour 30 minutes CPD Points:1.5 CPD Primary Categories: Workplace Safety (WHS), Quality and Compliance, Workforce and Culture Secondary Categories: Aged Care Standards, Incident Reporting, Risk Management, Infection Control Target Audience: Care Staff ,Home Care Staff, Residential Care Staff, Enrolled Nurses (EN), Registered Nurses (RN), All Clinical Staff, Team Leaders / Supervisors, Allied Health Professionals, Administration / Non-Clinical Staff, New Starters / Induction
Mapped Strengthened Aged Care Quality Standards (2025):
Standard 1 – The Individual
Outcome 1.1: Person-centred care • Outcome 1.2: Dignity, respect and privacy •Outcome 1.3: Choice, independence and quality of life
Standard 2 – The Organisation
Outcome 2.2a: Safety and inclusion culture to support aged care workers •Outcome 2.3: Accountability, quality system and policies • Outcome 2.4: Riskmanagement • Outcome 2.5: Incident management • Outcome 2.6a: Complaints andfeedback management for aged care workers • Outcome 2.7: Information management
Standard 3 – The Care and Services
Outcome 3.3: Communicating for safety and quality • Outcome 3.4: Planning andcoordination
Standard 4 – The Environment
Outcome 4.1a: Environment in home care • Outcome 4.1b: Environment inresidential care • Outcome 4.2: Infection prevention and control
Standard 5 – Clinical Care
Outcome 5.1: Clinical governance • Outcome 5.5: Safety of clinical care services
Mental Health and Wellbeing
Gives healthcare staff clear, practical skills to recognise, respond to, and support consumers affected by substance use, and to address concerns among colleagues. Covers definitions and risks; signs and symptoms; screening tools (AUDIT, DAST) and comprehensive assessment; harm-reduction actions (safe medication management, falls risk, withdrawal awareness); treatment and support pathways; communication and education for consumers and families; legal and ethical duties (confidentiality, informed consent, mandatory reporting); staff self-care, supervision an descalation; recognising and responding to substance use among staff; and workplace safety — with a summary quiz.
Duration: 55 minutes CPD Points: 0.75 CPD Primary Categories: Quality and Compliance, Care and Support, Mental Health and Wellbeing Secondary Categories: Aged Care Standards, Consumer Rights, WHS, Incident Reporting Target Audience: Care Staff, Home Care Staff, Residential Care Staff, Enrolled Nurses (EN), Registered Nurses (RN), All Clinical Staff, Team Leaders / Supervisors, Allied Health Professionals, Administration
New Starters / Induction
Mapped Strengthened Aged Care Quality Standards (2025):
Standard 1 – The Individual
Outcome 1.1: Person-centred care • Outcome 1.2: Dignity, respect and privacy •Outcome 1.3: Choice, independence and quality of life • Outcome 1.4:Transparency and agreements
Standard 2 – The Organisation
Outcome 2.3: Accountability, quality system and policies • Outcome 2.4: Riskmanagement • Outcome 2.5: Incident management • Outcome 2.7: Informationmanagement
Standard 3 – The Care and Services
Outcome 3.1: Assessment and planning • Outcome 3.3: Communicating for safetyand quality • Outcome 3.4: Planning and coordination
Standard 4 – The Environment
Outcome 4.1a: Environment in home care • Outcome 4.1b: Environment inresidential care
Standard 5 – Clinical Care
Outcome 5.1: Clinical governance • Outcome 5.3: Safe and quality use ofmedicines • Outcome 5.5: Safety of clinical care services
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Consumer Rights and Legal Responsibilities
Comprehensive program covering legal, ethical, and organisational responsibilities for protecting privacy and confidentiality in aged care. Includes Australian Privacy Principles (APPs), information handling, consent, risk management, breach response, documentation expectations, open disclosure, and practical strategies for maintaining dignity and trust. Delivered with scenario-based learning, interactive checks, and a final quiz.
Duration:1 hour CPD Points:1.0 CPD Primary Categories: Quality and Compliance, Consumer Rights and Legal, Care and Support, Workforce and Culture Secondary Categories: Aged Care Standards, Information Management, Consent and Dignity, Risk Management, Incident Reporting
Target Audience: Care Staff, Home Care Staff, Residential Care Staff, Enrolled Nurses (EN), Registered Nurses (RN), All Clinical Staff, Team Leaders / Supervisors, Allied Health Professionals, Administration / Non-Clinical Staff, New Starters / Induction
Mapped Strengthened Aged Care Quality Standards (2025):
Standard 1 – The Individual
Outcome 1.2: Dignity, respect and privacy • Outcome 1.3: Choice, independence and quality of life
Standard 2 – The Organisation
Outcome 2.3: Accountability, quality system and policies • Outcome 2.4: Risk management • Outcome 2.5: Incident management • Outcome 2.7: Information management
Standard 3 – The Care and Services
Outcome 3.3: Communicating for safety and quality
Standard 4 – The Environment
Outcome 4.2: Psychological safety and privacy
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Food, Nutrition and Hydration
Builds capability to recognise dysphagia risks and implement safe mealtime practices through policy-aligned supports: risk identification, mealtime management plans, safe assistance, medication review, escalation and choking response. Learners also master the IDDSI framework for safe textures and thickened fluids (food Levels3–7; drink Levels 0–4) and bedside tests (e.g., Fork Drip, Spoon Tilt) to reduce aspiration and choking risk across care settings.
Module 1: Dysphagia Management Training for Healthcare Professionals: Covers what dysphagia is, who is at risk, and how to support safe, enjoyable meal times via mealtime management plans, staff roles, safe assistance with meals, medication review, and responding to coughing/choking emergencies, including escalation.
Duration: 1 hour CPD Points: 1.0 CPD Primary Categories: Food, Nutrition and Hydration, Care and Support, Quality and Compliance
Secondary Categories: Risk Management, Consumer Rights, Aged Care Standards, Incident Management Target Audience: Care Staff, Residential Care Staff, Home Care Staff, Community Support Workers
Mapped Aged Care Quality Standards (2025):
Standard 1 – The Individual
Outcome 1.1: Person-centred care • Outcome 1.2: Dignity, respect and privacy • Outcome 1.3: Choice, independence and quality of life
Standard 2 – The Organisation
Outcome 2.3: Accountability, quality system and policies • Outcome 2.4: Risk management • Outcome 2.5: Incident management • Outcome 2.7: Information management
Standard 3 – The Care and Services
Outcome 3.1: Assessment and planning • Outcome 3.3: Communicating for safety and quality • Outcome 3.4: Planning and coordination
Standard 4 – The Environment
Outcome 4.1a: Environment in home care • Outcome 4.1b: Environment in residential care
Standard 6 – Food and Nutrition
Outcome 6.1: Partnering on food and drinks • Outcome 6.2: Assessment of nutritional needs • Outcome 6.3: Provision of food and drinks • Outcome 6.4: Dining experience
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Workforce Development and Culture
Practical training for all aged care workers and leaders to recognise, prevent, respond to and report workplace bullying and harassment. Covers definitions (bullying vs harassment vs reasonable management action),behaviours and impacts, leadership and culture, bystander action, legal duties(Fair Work, WHS, Respect@Work reforms), privacy and discrimination interfaces, reporting/investigation processes, and state/territory protections; includes scenario-based checks and a graded quiz.
Duration: 1 hour CPD Points: 1.0 CPD Primary Categories: Workforce and Culture, Quality and Compliance, Consumer Rights and Legal,
Workplace Safety (WHS) Secondary Categories: Aged Care Standards, Incident Reporting, Consumer Rights, Advocacy, WHS Target Audience: Care Staff, Home Care Staff, Residential Care Staff, Enrolled Nurses (EN), Registered Nurses (RN), All Clinical Staff, Team Leaders / Supervisors, Allied Health Professionals, Administration / Non-Clinical Staff, New Starters / Induction
Mapped Strengthened Aged Care Quality Standards (2025):
Standard 1 – The Individual
Outcome 1.1: Person-centred care • Outcome 1.2: Dignity, respect and privacy •Outcome 1.3: Choice, independence and quality of life • Outcome 1.4:Transparency and agreements
Standard 2 – The Organisation
Outcome 2.2a: Safety and inclusion culture to support aged care workers •Outcome 2.3: Accountability, quality system and policies • Outcome 2.4: Risk management • Outcome 2.5: Incident management • Outcome 2.6a: Complaints and feedback management for aged care workers • Outcome 2.7: Information management
Standard 3 – The Care and Services
Outcome 3.3: Communicating for safety and quality • Outcome 3.4: Planning and coordination
Standard 4 – The Environment
Outcome 4.1a: Environment in home care • Outcome 4.1b: Environment in residential care
Standard 5 – Clinical Care
Outcome 5.1: Clinical governance • Outcome 5.5: Safety of clinical care services
Standard 7 – The Residential Community
Outcome 7.1: Daily living • Outcome 7.2: Transitions
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